Bruce Springsteen Opens Up Backlash Over Sky-high Ticket Prices Amid Taylor Swift Ticketmaster Fiasco

Bruce Springsteen talked about the reaction he received of fans due to high ticket prices for her 2023 tour with the E Street Band amid the Taylor Swift Ticketmaster fiasco.

The 73-year-old entertainer was criticized for using Ticketmaster’s dynamic pricing model, which allows ticket prices to fluctuate based on demand. The move sparked outrage as prices for some tickets skyrocketed to $5,000 when they went on sale in July.

In an interview with Rolling Stone, Springsteen defended his decision to use the model for the first time in his career, arguing that tickets to her show were generally priced below market value.

“What I do is something very simple. I tell my guys, ‘Go out there and see what everybody else is doing. Let’s charge a little less.’ Those are generally the addresses,” he told the outlet.


Bruce Springsteen on tour

Bruce Springsteen has opened up about the backlash he received from fans due to high ticket prices for his 2023 Springsteen and the E Street Band tour. (fake images / fake images)

“They go out and set it up. For the last 49 years or however long we’ve been playing, we’ve been pretty much below market value. I’ve enjoyed it. It’s been great for the fans.”

“This time, I told them, ‘Hey, we’re 73 years old. The boys are there. I want to do what everyone else does, my teammates’. So that was what happened. That’s what they did,” Springsteen said with a laugh.

He added that buying tickets has become “very confusing” for artists and fans alike and that most tickets for his shows are “totally affordable.”


“They’re in that affordable range,” said the Hitmaker “I’m On Fire” said. “We have those tickets that are going to go for that [higher] price somewhere anyway.

“The ticket broker or someone is going to take that money. I’m like, ‘Hey, why shouldn’t that money go to the guys who are going to be up there sweating three hours a night for it?’ It created an opportunity for that to happen. So at the time, we did it. I know it wasn’t popular with some fans.

“But if there is any complaint on the way out, you can get your money back,” he joked.

bruce springsteen and band

The 73-year-old musician was criticized for using Ticketmaster’s dynamic pricing model, which allows ticket prices to fluctuate based on demand. (Kevin Winter/Getty Images/Getty Images)

When asked how he felt about fan pushback, Springsteen said, “Well, I’m old. I take a lot of things in stride. You don’t like being criticized. You certainly don’t like being the poster boy.” Boy for the high ticket prices. It’s the last thing you’d rather be. But so it was.

“You have to own the decisions that you’ve made and go out there and continue to do your best. And that was my opinion. I think if people come to the show, they’re going to have a good time.”

Springsteen also told the outlet that he would not rule out reusing the dynamic pricing model to future tours.

“That will be another discussion when it arrives,” he said. “I don’t want to say anything right now, but we’ll see what happens.”

Taylor Swift's red carpet

Springsteen’s comments come after Ticketmaster’s Taylor Swift ticket debacle. (fake images / fake images)

Springsteen made his comments after Tuesday’s debacle when tickets for The Eras of Taylor Swift tour was available for pre-sale purchase through Ticketmaster.

Many fans remained in the ticketmaster queue waiting for hours to get Swift tickets during the East Coast pre-sale on Tuesday. The ticketing site halted Central Standard Time lines, pushed back West Coast times and delayed Capital One advance sales until Wednesday to meet demand.

After selling 2 million tickets, Ticketmaster canceled Friday’s scheduled public sale due to “high demand” and “insufficient remaining ticket inventory.”

After the cancellation, ticket prices skyrocketed on resale sites. Bleeding seats at a multitude of venues topped $1,000 as of Friday. Tickets to the top of Arrowhead Stadium in Kansas City, Missouri fetched more than $2,000.

Taylor Swift greets her fans

Swift addressed the controversy for the first time on Friday, saying she is “extremely protective” of her fans. (Gareth Cattermole/TAS18/Getty Images for TAS/Getty Images)

The move left many ticketless fans infuriated. After initially remaining silent, Swift addressed the controversy on Friday.

“It goes without saying that I am extremely protective of my fans,” said the “I Knew You Was Trouble” Singer he wrote in a message he shared on his Instagram story.

“We’ve been doing this for decades together and over the years I’ve brought so many elements of my career home with me. I’ve done it SPECIFICALLY to improve the quality of my fan experience by doing it myself with my team.” who care as much about my fans as I do. It’s really hard for me to trust an outside entity with these relationships and loyalties, and it’s excruciating for me to just watch mistakes happen without any recourse.


“There are a multitude of reasons why people had such a hard time getting tickets and I’m trying to figure out how this situation can be improved in the future. I’m not going to make excuses for anyone because we asked them, multiple times, if they could handle this kind of demand and they assured us that they could. It’s really amazing that 2.4 million people got tickets, but it really bothers me that many of them feel like they went through multiple bear attacks to get them.

“And to those of you who didn’t get tickets, all I can say is that my hope is to provide more opportunities for all of us to come together and sing these songs. Thanks for wanting to be there. medium.”

Fox News Digital’s Lauryn Overhultz contributed to this report.

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